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Clarify the business problem, priorities, audiences and operating realities.
Address sensitive issues before misunderstanding hardens into opposition.
Important stakeholders can become resistant when they feel uninformed, unheard or surprised by decisions that affect them.
Institutions, infrastructure projects, public programmes and businesses operating across complex community, regulatory or partner environments.
Clarify the business problem, priorities, audiences and operating realities.
Establish the strategy, scope, success measures and recommended direction.
Build the messages, systems, creative work or tools required by the mandate.
Execute, coordinate, evaluate and strengthen the work against agreed outcomes.
Tell us what the organisation is trying to achieve, what is getting in the way and what success should look like.